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Privacy Policy

Last updated August 1, 2026

This Privacy Policy explains what information Games Credits (“we”, “us”) collects when you use our websites, applications and services (the “Service”), how we use it, and the choices you have. By using the Service you agree to this Policy.

1. Information we collect

  • Account information — business name, email address, phone number and country you provide when registering.
  • Transaction data — wallet deposits, loads, redeems, payouts and the game-panel accounts you manage through the Service.
  • Device and log data — IP address, browser and device details, and timestamps, collected automatically to keep the Service secure.
  • Support communications — messages you send us and our replies.
  • Security data — passwords (stored only as salted hashes, never in plain text) and, if you enable it, two-factor and passkey credentials.

2. How we use information

  • to provide the Service — operate your wallet and process loads, redeems and payouts;
  • to review accounts, and to detect, prevent and investigate fraud, abuse and security incidents;
  • to provide support and respond to your requests;
  • to send service messages such as order and payout alerts and important account notices; and
  • to comply with legal obligations and enforce our Terms.

3. Cookies and sessions

We use a small number of strictly necessary cookies to keep you signed in and to protect the Service. If you untick “Remember this device” at sign-in, your session cookie is cleared when you close your browser. We do not use third-party advertising or cross-site tracking cookies.

4. How we share information

We do not sell your personal information. We share it only as needed to run the Service:

  • Payment processors — to take deposits and send payouts;
  • Game panel operators — to create accounts and fulfil the loads and redeems you request;
  • Service providers — such as email and SMS delivery, strictly to operate the Service on our behalf;
  • Legal and safety — where required by law, or to protect the rights, property or safety of Games Credits, our users or the public; and
  • Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. How we protect information

We encrypt traffic in transit, store passwords only as hashes, keep operational secrets encrypted, and restrict access to the people who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Data retention

We keep account and transaction records for as long as your account is active and for the period afterwards needed to meet legal, accounting, tax and fraud-prevention obligations, after which we delete or anonymize them.

7. Your choices and rights

Subject to applicable law and our record-keeping obligations, you may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. Some records (for example financial transactions) may be retained where the law requires it.

8. Children

The Service is for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you through the Service.

10. Contact us

Questions about this Policy or your information can be sent to support@gamescredits.com.